Buying at auction

At the Mendip Auction Rooms, we endeavour to make buying at auction enjoyable and straight-forward. Many first time buyers get anxious but the friendly auction team can guide you through the auction process and buying by auction couldn’t be easier!

Our Auction Rooms


Our modern and spacious auction rooms provide approximately 8000 sq.ft. of spacious accommodation. Situated at Rookery Farm, adjoining the B3135, in the heart of the Somerset countryside, there is good access and ample parking.

Also, on site is the famous Hartleys Bistro, a café, bar and a range of shops. There is plenty to see and do on auction days and you can sit in the Lookout Café, overlooking the saleroom, and watch the sale in progress. With such a great destination, the auctions attract many potential purchasers and the auction rooms are popular and well liked.

Viewing our sales


Viewing Days
It is possible to view the lots on offer on the days preceding the day of the auction and full details can be found on our Calendar of events. These viewing days give you an opportunity to come and inspect the lots you are interested I, chat to the specialists and get a catalogue. Our saleroom is warm, friendly and welcoming and the fabulous Lookout Café is open from 10am until 3pm on viewing and sale days. 

Catalogues
Catalogues for each sale can be found on our website or, alternatively, can be sent to you.

Bidding


There are up to four different ways of bidding at our auctions to suit your circumstances. Don’t worry of you can’t get to the auction in person – we aim to make buying easy and as accessible as possible.

Registration
We operate a computer system where each buyer is registered and supplied with a bidding number. If you wish to bid for a Lot please register and obtain a bidding number by either attending the Auction, emailing us or by telephoning us. If you are a returning customer then we will already you’re your details on file. Alternatively, online bidders may register through the-saleroom.com.

Bidding at the Auction
Following registration, successful purchasers attending the auction are required to show their bidding number to the auctioneer. You can bid as and when you like in the auction! Many get worried that if you scratch your ear then that may be taken as a bid and you end up with an item – don’t worry, our auctioneers are experienced in noticing true bids. Do remember that in addition to the hammer price, you will have to pay a buyer’s premium, as detailed below, on top.

Commission Bids
If you are unable to attend the auction, you can leave your bids with us and we will endeavour to buy on your behalf as cheaply as possible. For example, if you leave a bid of £500 on an item and the bidding only reaches £300 in the room, then you would win the lot for the next increment, which would be £320. When bidding on your behalf, we start the bidding at the lowest estimate. 

No charge is made for this service. To arrange this either telephone or email us.

Telephone Bids
Our staff members are very experienced in bidding on behalf of buyers over the telephone. 

Arrangements for this service should be made before the start of the sale and is subject to availability. A member of our staff will call you shortly before the item is put up for sale.

We will need at least one contact number (preferably a landline). Your bids will be treated as if you are present in the room and the staff member will relay your bids to the auctioneer.

Live Internet Buying
Our Antique and Collectable auctions and catalogues are available online on the-saleroom.com and you can create an account with them quickly and easily. You can then watch and listen to the auction in real time and bid as and when you like from anywhere in the world. Your bids will appear on a screen on the auctioneer’s rostrum and will be taken exactly the same as if you were present in the room. For online bidding, there is an additional 4.95% fee charged by the bidding platform on top of the usual auction buyer premium. Payment is due after the auction by bank transfer, cash on collection or Debit card, alternatively payment may be made through the-saleroom.com.

Payment Terms


Buyer’s Premium
All lots incur a buyers premium of 15% (plus VAT).

Value Added Tax
All lots incur a buyer’s premium of 15% plus VAT. For example, if you spend £100, the total to pay would be £118. This rate of commission is one of the lowest in the UK.

Methods of Payment
We accept payments by cash, cheque, debit card or bank transfer. Payments by cheque must be supported by a cheque guarantee card and be made payable to “Killens”.

Telephone bidders must either pay by BACS prior to collection or by cheque, cash or card in person at time of collection.

Collection/delivery of items


Collection and Delivery Service
We do not offer a delivery service or packaging and postal service but we can recommend reputable carriers who are able to provide a reliable collection and delivery service at a reasonable charge.

Mailboxes Bath –

ARK – 

You can contact them directly with the lot details and they will give you a quote then come and collect the lot and deliver it directly to you.

Collections
The auction rooms are open Monday to Friday between 10am and 5pm for collections.

We ask that all goods purchased are collected from the Auction Rooms within 4 working days of the sale. The Auction Rooms will be open on the Sunday following a Saturday sale day from 9am until 12pm. Unfortunately, if goods are not cleared promptly, we make a storage charge of £5 per lot per day unless prior arrangements have been agreed with the Auctioneer. All items must be paid for prior to collection.

Terms and Conditions

Antiques, Fine Art & collectables

A sale of Antique, Fine Art & Collectables is held on a monthly basis on Saturdays starting at 10am. Entries of items are invited.

Victorian & Later effects

Two sales of Victorian and Later Effects, including household effects, are held on a monthly basis on Tuesdays starting at 10am. Entries of items are invited.

Sporting and Fine Wines Sales

We stage regular sporting and fine wines sales. Our next sale will be on 25th September 2019. Entries are invited.

Valuation days

Valuation days and deliveries:
Monday to Friday from 10am – 3pm.

Important notice – The dates shown for the acceptance of entries may be varied dependent upon entries received. Please contact us to check whether entries are being accepted for the next auction. We are content to accept items and store them for entry in a subsequent auction.

News

Read the latest on our upcoming auctions and events plus sign up to our newsletter for updates and alerts.

Find out more

Catalogue

View all our latest and archived auction catalogues online.

View here

Services

Discover our full range of services including auctions, valuations, house clearances and collection.

View here

Normal opening hours

Monday - Friday
10am - 5pm
Valuation Days
Monday - Friday
10.00am - 1.00pm or home visits by appointment
Sunday following a Saturday sale
9.00am - 12.00pm

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